At HAYLEYS ADVANTIS LIMITED (“we,” “our,” or “us”), protecting your privacy and ensuring the confidentiality of your personal data is a priority. We wish to assure you that the personal data we collect about you with your consent will be protected in accordance with the rules and regulations and legal provisions currently in place. You are not required to share your personal information with us in order to access our website or a website of any of our subsidiary companies. However, in the event you are prompted to share any such personal information, you will be informed of the nature of information to be provided, access, removal or change of your information as necessary; You will also be informed of how we take care of your personal information when you apply for a career at Advantis, obtain any of our services and interact with us via modes such as, email, phone and/or our various social media platforms.
We advise you to visit the relevant websites of our Subsidiary Companies when using any of the services or products offered by them as each of our Subsidiaries may have their own privacy policies in place.
This Privacy Policy outlines how we collect, use, share, and protect your personal information and by continuing to interact with us, contract with us and/or obtain our services, you confirm that you have read, understood and agreed to this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect and process the following types of personal information either directly from you when you register for services, place orders/contact us, automatically, through your interaction with our digital platforms, using cookies and other tracking technologies or from third parties such as payment processors, business partners, or through publicly available sources;
2. USE OF YOUR PERSONAL INFORMATION
Your personal information will be used and shared for service/product delivery purposes required to fulfill your requests, for account management purposes required to provide customer support, for the purpose of processing payments for services rendered including invoices and refunds, in order to meet the relevant legal and regulatory obligations such as record keeping, compliance audits, responding to legal requests and for the purpose of improving our services by troubleshooting technical issues, analyzing usage data for customer experience and internal reporting.
3. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
We process personal information/data based on the following legal grounds:
4. COOKIES AND TRACKING TECHNOLOGIES
Our website and mobile applications use cookies and similar tracking technologies to personalize your experience, enhance your browser experience, analyze usage trends, and improve our services. You may control cookie settings through your browser, this may affect your ability to use certain features on our website.
5. INTERNATIONAL DATA TRANSFERS
Your personal information/data may be transferred to and stored in data centers or service providers outside Sri Lanka. In such cases, we ensure that adequate safeguards, such as contractual clauses, are in place to protect your data.
6. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies.
7. DATA RETENTION
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.
While we strive to protect your personal information and have implemented robust security measures to that effect, no method of online transmission or storage is 100% secure, and we cannot guarantee its absolute security.
8. UPDATES AND CHANGES TO OUR PRIVACY POLICY
We may update this Data Privacy Policy from time to time to reflect changes in our services or legal obligations. Any significant changes will be communicated via email or through our website. We encourage you to periodically review this policy.
9. YOUR RIGHTS UNDER THE PREVAILING LEGAL PROVISIONS
As a ‘data subject’ under the Personal Data Protection Act No. 9 of 2022, you have rights such as the right to Access, where a request to access to the personal data we hold about you may be made or the right to erasure/restrict processing, where you may request the deletion or limitation of how your personal data is processed. You also have a right to object to the processing of your personal information for certain purposes such as marketing.
However, it must be noted that the above rights are subject to certain legal or contractual restrictions.
10. CONTACT US
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
Hayleys Advantis Limited
400, Thurburn Wing,
Deans Road,
Colombo 10
Tel: 00(94)11 2167000
E-mail: [email protected]
